Every call answered in seconds.
Rooms and tables booked, questions answered, big enquiries captured, day or night. No voicemail.
AI agents for hospitality
Every guest answered, whichever part of hospitality you run.
Sorino answers your calls, messages and emails in your own voice, books the room or the table, and never sleeps. One platform, tailored to your business.
Hotels, restaurants and bars each get their own Sorino, built around how you work.
- Answers in seconds, day or night
- Books the room, takes the table
- Trained on your own venue and voice
Choose your business
Pick the Sorino built for your business.
Every part of hospitality runs differently. Choose yours and step into the site built around its jobs, its guests and its voice.
Hotels
hotels.sorino.ai
Hotels
The front desk that never clocks off. Every guest call, message and email answered, day or night, in your hotel's voice.
Explore Sorino for hotels
Restaurants
restaurants.sorino.ai
Restaurants
Reservations, allergens, the inbox and Instagram, all answered in your restaurant's voice, so the floor stays on the floor.
Explore Sorino for restaurants
Bars
bars.sorino.ai
Bars
Every booking answered, even when the floor is rammed. Never lose a table to a ringing phone again.
Explore Sorino for barsOne platform
One source of truth behind every channel, in every venue.
Whatever you run, Sorino answers voice, chat, email and social from a single knowledge base, wired into the systems you already use, with the whole front of house in one view.
Website and WhatsApp, always on.
Answers availability and menu questions and books the guest while they're still deciding.
The inbox, cleared by morning.
Confirmations sent, enquiries replied to fast, the booking mail sorted from the noise.
DMs and reviews, never missed.
Instagram and Facebook answered before the lead goes cold, mentions caught early.
One source of truth, loaded with your venue.
Grounded in your own rooms, menu, hours and policies, so every answer comes from what you actually offer.
Every channel, one view.
Calls, bookings, DMs, no-shows and reviews, with analytics and human handoff in one place.
In production today
In their words, not ours.
A multi-venue bar group trusts Sorino with its busiest hours. Here's what changed once they did.
"Voice and chat run across all 44 venues, each taking its own bookings, and one dashboard shows what's landing across the group."
NightcapMulti-venue bar group
Get started
Talk to your AI agent today. Your AI workspace is ready in minutes.
Your AI agent starts by understanding your website, so you can begin talking or chatting with it straight away. Add your own menus, rate cards, booking policies and knowledge base to sharpen its answers. Then connect your email so it can understand, categorise and help manage customer enquiries, all from a single AI workspace.
To connect with the software you already use, such as your booking, PMS and EPOS systems, our team will configure the required integrations. That typically takes 2 to 6 weeks, depending on your requirements.
Step 01
An initial chat
A relaxed call about your guests, your channels, and the booking systems the agent plugs into.
Step 02
We tailor Sorino
Trained on your rooms or menu, your policies and your welcome, across voice, email, chat and social.
Step 03
Go live
Sorino handles real bookings and questions on every channel, with you in control of what it escalates.
Step 04
Refine as you grow
We watch the analytics and call logs with you and fine-tune, so it keeps getting sharper every service.
Why it holds up
Built to be trusted with your name.
Sorino runs on your knowledge, in your voice, alongside the systems you already use, and a person is always one step away.
It knows your venue
Grounded in your own rooms, menu, hours and policies, it answers from your own source, so guest answers stay right.
It sounds like you
Trained on your words and your welcome. Warm, on-brand, and unmistakably yours.
It sits alongside your systems
Works with your booking system, property management system or reservation diary and phone line. Nothing to rip out, no new app to learn.
You stay in control
You set what it answers and what it escalates. When it is unsure, it hands to a real person, one clean handoff away.
Start
Find where Sorino goes to work in your business.
Pick your business type and step into the site built for it, or talk to us about where an agent earns its place first.
Hotels, restaurants and bars each get their own Sorino, built around how you work.